SatSport 247 India Privacy Policy

By using SatSport 247 India’s services, you consent to your Personal Information being collected, handled, processed and shared in accordance with this Privacy Policy. Please do not use or participate in any of SatSport 247 India’s services or other parts of our business if you do not agree to this policy.

Please remember to read this policy carefully in combination with our Terms and Conditions.

What we collect from you

When you use our services, we may collect personal data including, but not limited to:

  • Your first and last name;
  • Your e-mail address;
  • Your user name;
  • Your IP address;
  • Cell phone number;
  • Mailing address;
  • Date of birth
  • Sex
  • Technical details about any equipment you use to access our services, as well as any other technical details;
  • Information about your use of the SatSport 247 India Services, including details of your usage patterns in relation to time, location and method;
  • When you set preferences, create or edit your profile, create an account, subscribe to services or make purchases through them;
  • Details regarding your deposits and withdrawals;
  • Any other information you provide to us when using our services;
  • Any additional information you voluntarily choose to provide to us when you contact us (including special categories of personal data such as your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health information, and genetic and biometric data).

SatSport 247 India has the right to request further information or documentation from you as part of the Customer Due Diligence procedure and in accordance with the law.

Data collected through searches in publicly available sources such as Facebook, LinkedIn, Twitter, Instagram, Google search, etc. to prevent money laundering and terrorist financing. Third-party providers are private companies that primarily handle public data.

How will we use this data?

In accordance with data protection regulations, we will only process your personal information if we have a legitimate reason to do so.

We will process your personal data if

(i) To fulfill the terms of our agreement with you, we are obligated to provide services to you;

(ii) We are required to act in accordance with legal or regulatory requirements, such as tax laws, anti-money laundering laws and other rules governing licensed operators established by supervisory authorities;

If (iii) you have given your consent,

(iv) the processing of your personal data is necessary for us to pursue our legitimate objectives, provided that this does not conflict with your rights, freedoms or interests.

Your data may be used by SatSport 247 India for the following purposes:

  • to provide you with services related to the operation of the SatSport 247 India website;
  • For example, SatSport 247 India may send you e-mails or display pop-up messages about SatSport 247 India services and updates in order to provide you with personalized marketing information about services that you request from SatSport 247 India or that may be of interest to you;
  • to contact SatSport 247 India’s customers
  • to allow you to participate in interactive services, contests and promotions in general;
  • to inform you when there are changes to our services
  • to improve or modify SatSport 247 India’s policies and services;
  • for planning contests, campaigns and extras (including contacting participants, evaluating entries, distributing prizes, paying taxes, etc.)
  • for billing, legal and tax purposes
  • for any legal requirement, including the prevention of money laundering attempts;
  • based on the combined information we collect about you, to profile and personalize the marketing messages, offers and advertising campaigns that SatSport 247 India displays on its website and on third party websites and/or services;
  • to manage online payment processing
  • to confirm your age and other relevant personal data
  • to manage and configure your user account
  • to finalize any compliance requirements that SatSport 247 India has received;
  • monitor transactions to prevent fraud and money laundering.

In order to personalize our messages to your needs, SatSport 247 India may profile your Personal Information.

In order to make automated judgments that may affect your personal rights or any rights arising from the contract between SatSport 247 India and you, SatSport 247 India does not employ algorithms on your profiled data. In other words, SatSport 247 India does not make offers automatically according to how you play the games.

However, SatSport 247 India is required by law and by the terms of its license to monitor its players to detect anyone who may be struggling with or at risk of developing a gambling disorder. Based on information about specific players, a unique algorithm gives us an estimated probability of gambling addiction, which allows SatSport 247 India to contact such individuals and provide assistance or support. Decisions based on predictions are not made automatically without human involvement.

How long do we keep your data?

Your personal information will only be retained by us for as long as is actually necessary to comply with the requirements set out above in this Privacy Policy. After you cease to be a customer, SatSport 247 India may continue to retain your personal data for some time. If deletion is not possible (because the data has been stored in backup files), SatSport 247 India will store, isolate and protect your information from further use until deletion is possible.

Marketing purposes

If you have subscribed to receive our services, we may send you direct marketing in connection with other services from us or our Group, provided that you have given us permission to do so.

In order for us to contact you by phone, email, push notifications, SMS and to notify you of prizes and/or gifts from suppliers, among other things, some of your personal data may be processed by our external marketing partners.

By visiting the “My account” settings page, you can modify your consent to this processing, in whole or in part, at any time. If you need more information, please contact us here.

All of our marketing emails will include instructions on how to opt out of receiving certain types of marketing communications. Your request may not be fully processed for 72 hours.

In addition, we may use the data you provide to show you personalized content and advertising about our services on certain third-party social media platforms that we may access through the relevant social media sites (e.g., Facebook, Twitter). You can change your settings on social media if you do not wish to see these advertisements. You can contact us directly if you do not want us to share your information with social networks.

Cookies

SatSport 247 India and its third party partners, including our advertising and analytics partners, use various technologies, such as cookies and web beacons, to collect information.

  • Cookies, and other technologies are used by SatSport 247 India to improve and personalize services, websites and your experience; to enable you to access and use services without having to re-enter your username or password; to understand how our customers use our services and their interests; to verify that an email has been opened and acted upon; and to show you advertising that is relevant to your interests.
  • Where absolutely essential, the services and features you have requested, including remembering your login information, depend on these cookies and other technologies to function.
  • For analytics and performance. These cookies and related technologies enable SatSport 247 India to improve the functionality of the Services by collecting data about how users interact with them. For example, SatSport 247 India uses Google Analytics cookies to better analyze how users reach and use our products and website, allowing us to identify areas for development in terms of marketing campaigns, navigation and user experience.
  • Advertising or targeting cookies. To make advertising more relevant to you and your interests, these cookies collect data about your browsing habits. They track the websites you have visited and share this information with other parties, such as advertisers and advertising technology service providers.
  • Social media cookies. These cookies are used when you interact with our content on or through a social media site, link to your account there, or share material using the “share” or “like” buttons on those sites. The social networking platform will be aware that you have done this. This data may be related to targeting or advertising activities.

To remove HTML5 local storage elements, many browsers have their own management functions.

Cookies or other technologies that are “strictly necessary” for the services will not allow you to refuse them.